All The Benefit Of Acquiring Vendor Reviews:
Judging a vendor can be a repulsive and challenging task. If
you are trading with a supplier that is always reliable with deliveries, never
shorts shipments, paperwork is in order and provides invoices that match your
purchase order pricing. Then this type of vendor performance review will be
enjoyable. If the vendor ships inaccurate materials, rarely meet promised
delivery dates and require consistent expediting this will usually mean the vendor reviews will earn a poor rating and will require that a firm message
is delivered to ensure improving measures are taken, resulting in less business
or possibly dropping a supplier altogether.
The evaluation process will help facilitate this process. If
you wish to redeem this vendor, you need to apply efforts to help them in
introducing corrective measures.
Price performance of a vendor is easily followed as
inconsistencies between agreed to prices and those invoiced by vendors should
be promptly discovered and brought to purchasing department attention during
the year.
Keep in mind certain guidelines to evaluate a vendor
1. Do your homework
before calling the vendor for the review.
2. Start by identifying a key
vendor.
3. Choose a vendor that is in your
top 20% for a number of purchase orders issued.
4. Use the ABC Pareto distribution
principle.
5. Plan your annual spends with the
vendor. If statistics are available, check the number of purchase orders
issued, including line items per purchase order versus an estimate of shipments
required to complete delivery of the purchase orders. Review incorrect
shipments, short shipments, poor or incomplete paperwork.
6. Circulate your evaluation form to
departments --- ask for their feedback and examples of both shortcomings and of
good practices.
7. Complete the first draft of the
evaluation, reviewing the weights you have placed on specific areas of
importance. With some vendors, a higher weight may be placed on service levels
versus supply of tangible goods.
8. Study and finalize it with your
backup reporting, statements. Plan for a time when you are not under pressure
and you can dedicate at least 1 hour of uninterrupted time.
9. Book Boardroom - Perform the
review in a neutral environment like a boardroom and avoid your office unless
you need access to a computer system. Put the vendor at ease.
10. Give the vendor the chance to
respond to each issue and document their response.
11. Ask coherent questions. Ask the
vendor how can you improve service levels?
12. Tell them what they are doing
right. The good effort needs to be approved and noted in the evaluation.
13. Finish with a review of where
you feel they need to pull up their socks, provide a copy of the evaluation and
ask them to identify how they can improve in the areas of weakness noted.
An Individual goal is to hopefully improve productivity at both
operations. Add complete by dates for action items and ensure follow ups. Make
sure to evaluate every vendor who is important to the profitability of your
organization should be appraised at least once annually.
Conclusion:
To evaluate a vendor on all viewpoints of performance one need
to develop a template, this measures all levels of service.
Tradove helps you
know about the reviews of the different vendor so you can expect only profit
and no loss. We believe in building a relation with our clients. Our team work
24/7 to help our customers acieve the success they are dreaming of.
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